Your shipping details will be emailed to you once your order has been dispatched from our warehouse.

Standard delivery takes 3–4 working days, depending on your location. Orders to Mumbai and Delhi typically arrive within 2 days, while deliveries to Southern and Eastern India usually take 4–5 days.

We work with FedEx, Aramex, Ecom Express, and Speed Post. For remote locations, other reliable courier partners may be used.

Delivery normally takes 3–5 days from the time your order is placed, depending on your location.

You can update your shipping or billing address under ‘My Account’ after logging in. If you need support, please email feedback@thestiffcollar.com or call +91 9769642283.

Yes, we currently ship to the USA, UK, and Australia. More international locations will be added soon.

In such cases, we will ship your parcel via Speed Post or another available courier service that covers your location.

Our courier partner will usually call before delivery. If no one is available, they will reconnect with you and arrange delivery for another day.

Yes, we can update your delivery address if the request is made within 24 hours of placing your order. Please email feedback@thestiffcollar.com or call +91 9769642283. Once shipped, the address cannot be changed.

Prepaid orders ship at no extra cost. Cash on Delivery orders carry a fee of ₹99 per order.

Yes, if informed within 24 hours of placing the order. Please email feedback@thestiffcollar.com or call +91 9769642283 for assistance.

COD involves higher processing risks and courier charges. To offer this service reliably, a ₹99 fee is applied per order.

Deliveries take place Monday to Saturday. We do not deliver on Sundays.